1. 7-Day Free Trial
At Adsine, we offer a generous, completely risk-free 7-Day Free Trial on all our premium tools (AI Insta-Bill, Smart Appointments, Digital QR Menu, and Pro Business OS) so you can experience the value beforehand. No credit card is required to begin the trial.
2. Subscription Cancellations
You may cancel your subscription at any time from your Account Settings / Billing page.
- When you cancel a subscription, you will not be billed for the next billing cycle.
- You will continue to have access to your premium features until the end of your current active billing period.
- Cancellations apply to future charges only and do not automatically grant a refund for the current period.
3. Refund Eligibility
Because we offer a fully featured, no-obligation 7-day free trial prior to any purchase, Adsine generally maintains a strict no-refund policy after a paid subscription begins. However, we may offer exceptions in the following specific circumstances:
- Accidental Duplicate Charges: If you were billed twice identically due to a technical error on our platform or via our payment gateway.
- Major Technical Outage: If a core service you paid for experiences a catastrophic failure and is entirely inaccessible for more than 72 hours, preventing you from using the service as intended.
4. Non-Refundable Scenarios
Under no circumstances will refunds be issued for the following:
- Changing your mind after upgrading.
- Forgetting to cancel a subscription before the renewal date.
- Failure or refusal to integrate the provided APIs, WhatsApp numbers, or setups on your end.
- Partial usage (e.g., using the platform for only 10 days out of a 30-day billing cycle).
5. How to Request a Refund
If you believe you qualify for a refund under the eligible criteria mentioned above, you must submit a request within 7 days of the disputed charge.