Shipping & Delivery Policy

1. Nature of Our Services

Adsine provides cloud-based digital software tools including:

• AI Insta-Bill — AI-powered invoice generation
• Digital QR Menu — Mobile-first menu for restaurants & salons
• Smart Appointments — Online booking & scheduling system
• Google Reviews Manager — Reputation management platform
• WhatsApp CRM — Lead tracking via WhatsApp
• AI Chatbot — 24/7 automated customer support
• Digital Smart Card — NFC & QR-based visiting card

Since all our products are software-based and delivered digitally, there is no physical shipping or delivery involved in any of our transactions.

2. Digital Delivery & Activation Timeline

Upon successful payment and account creation, your selected Adsine tools are activated and accessible as follows:

• Free Trial Signup: Instant access — within 60 seconds of registration.
• Paid Subscription Activation: Instant to 5 minutes after payment confirmation from our payment gateway (Razorpay / UPI).
• Plan Upgrades / Downgrades: Effective immediately upon confirmation.
• Annual Plan Renewals: Auto-activated at the start of the new billing cycle.

3. Access Delivery Method

All purchased services are delivered through:

• Your registered Adsine Dashboard at adsine.com/dashboard
• An email confirmation sent to your registered email address with login credentials and onboarding instructions.
• A WhatsApp welcome message (if you opted in during registration) with a direct link to your dashboard.

4. Service Non-Delivery

In the rare event that your service is not activated within 30 minutes of a confirmed payment, please:

• Check your spam/junk folder for activation emails.
• Log in to adsine.com/login using your registered email — access may already be granted.
• Contact our support team immediately with your payment reference/transaction ID.

5. Exchange & Plan Switch Policy

Since our products are digital services and not physical goods, a traditional "exchange" does not apply. However, we do provide the following flexibility:

• Plan Switching: You may switch between individual tool plans or upgrade to the Pro Business OS plan at any time from your dashboard. The difference will be pro-rated for the remaining billing period.
• Tool Substitution: If you wish to replace one subscribed tool with a different tool of equal or lesser value within the first 48 hours of purchase, please contact our support team — we will evaluate requests on a case-by-case basis.
• No Physical Exchange: As no physical goods are involved, no return or exchange of tangible items is applicable.

6. International Access

Adsine's digital platform is accessible globally via internet browser. However, our services are primarily designed for Indian businesses and optimized for Indian payment systems (UPI, Razorpay), Indian GST compliance, and Hindi/English language support. We do not provide region-specific physical delivery for any geography.

7. Contact Us

For any questions regarding service delivery, activation delays, or plan changes, please reach out to us: